Privacy Policy for The Heart Full of Life

Effective Date: 27/06/2025

1. Introduction
At The Heart Full of Life, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or interact with us.

2. Information We Collect
We collect the following types of information:
– Personal Information: Name, email address, phone number, and other contact details you provide when registering for our services.
– Health Information: Information related to your health and fitness goals, preferences, and progress that you choose to share with us.
– Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and duration of visits.

3. How We Use Your Information
We may use your information for the following purposes:
– To provide and manage our services, including health coaching sessions and follow-up communications.
– To personalize your experience and tailor our services to meet your individual needs.
– To communicate with you about your progress, schedule appointments, and send updates.
– To improve our website and services based on user feedback and analytics.

4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
– With your consent or at your direction.
– With trusted service providers who assist us in operating our website and delivering our services, who are required to keep your information confidential.
– As required by law or to protect our rights and those of our clients.

5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

6. SMS Communications
By providing your phone number, you consent to receive SMS text messages from
The Heart Full of Life regarding appointments, wellness programs, reminders,
updates, and promotional offers.
You may opt out of receiving SMS messages at any time by replying STOP to any
message. For assistance, reply HELP or contact us at info@the-heart-full-of-life.com.
Message frequency may vary. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing
or promotional purposes.

7. Your Rights
You have the right to:
– Access, correct, or delete your personal information.
– Withdraw your consent to our processing of your information, subject to legal obligations.
– Opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date.

9. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at e-mail info@the-heart-full-of-life.com